This Privacy Policy explains how LOWE ACADEMY OF MUSIC AND THE ARTS LLP ("the company", "we", "us") handles information in connection with the Lowe Advisory Support Android application, package name uk.co.lowesupport.guidance.lowemusic.range.
Lowe Advisory Support is a local-only comparison and planning tool. It helps users organise support-choice comparisons on the device itself and gives planning context and trade-off visibility, rather than authoritative professional determinations.
The policy describes what the app stores locally, when information may leave the device because the user chooses to export or share it, and how to reach the company.
Information Stored on Your Device
The application keeps the content you create inside its own storage on the Android device. That local content is not automatically transmitted to the developer as part of the core workflow.
Typical local content may include the following, depending on how you use the app:
Because these items are held on the device, they remain under your control. The company does not receive them through ordinary use of the app.
- Saved comparisons and boards
- Custom variant names
- Factor priorities and preference settings
- Editable notes
- Preferred route markers and chosen preferences
- Export history
Export, Sharing and Other External Actions
The app allows you to export locally generated material and to share it through Android system actions. This happens only when you initiate it; it is never automatic. When you export or share, the data leaves the app because you asked it to, and it then remains wherever you choose to save or send it.
The app may also open external Android services when you select them — for example a browser or an email client. Those external services operate under their own privacy practices, and the company does not control what they do with information once they are opened.
Where you contact the company by email, the company receives your email address and whatever your message contains. That is direct correspondence with us and is separate from the app's local workflow content.
What the App Does Not Include
The application does not include login or account registration, does not use cloud synchronisation, and does not provide payment processing, subscriptions or other monetisation features. Because there is no account, no profile is created for you and no account history is kept by the company.
Important Use Notice
Lowe Advisory Support is a comparison and planning aid. The comparisons, summaries and preferences it displays are based on the observations and entries you supply yourself. They are intended for informational and practical planning purposes only.
The app does not provide authoritative professional determinations. Nothing it produces is legal, financial, insurance, medical or regulatory advice, and it is not a substitute for formal professional, certification or regulatory processes. Decisions you take on the basis of the app remain your own.
Security
Local app content is kept within the application's own storage on the device and is not held on company servers. Protecting the device itself — for example with the screen lock you configure — remains with you.
You are also responsible for exported files and for any location or service you send them to. Correspondence you send to the company by email is handled through ordinary email channels.
Your Rights
If you are in the United Kingdom or the European Economic Area, you may have rights under applicable data protection legislation, which can include access to, correction of, deletion of, or restriction of the processing of your personal data, where those rights apply under the law. Availability depends on whether personal data is being processed and on the circumstances of the request.
Because the app's workflow content stays on your device, you can usually manage it directly through the app or through your Android device settings, or remove it by uninstalling the application. If you wish to raise a question about rights, you can contact the company using the details in this policy.
Children's Privacy
The app is intended for users aged 13 and above and is not directed to children under 13. The company does not knowingly collect personal data from children under 13. If such information is identified, reasonable steps will be taken to delete it or to address the situation.
Changes to This Policy
This policy may be revised to reflect changes to the app or to legal requirements. When it changes, the revision date shown with this policy is updated. The current version is the one published with the application.
Company and Contact
The application is provided by the following organisation. Questions about this policy or about how the app handles information can be sent to the contact point below.
Company: LOWE ACADEMY OF MUSIC AND THE ARTS LLP
Registered office: The Annex, Millennium House, Sheffield, South Yorkshire, S11 8XB, United Kingdom
Email: [email protected]
Website: lowesupport.co.uk